SHIPPING
We offer shipping throughout Europe. Orders are processed within 1-2 business days after order confirmation, excluding weekends and holidays. Delivery times vary by destination, with an estimated 2 to 4 business days (excluding Islands) for Italy and 4 to 8 business days (excluding Islands) for the European Union. Shipping costs and any customs fees or additional charges for international shipments are the responsibility of the customer. We are not responsible for any delays due to force majeure, such as inclement weather, strikes, transportation problems, or other circumstances beyond our control.
RETURNS
If you receive a product that is damaged, please contact our customer service department at support@badline.it within 48H of receiving your order. Include a detailed description of the damage and photographs of the defective product. We will provide the best solution to accommodate you as soon as possible.